Terms of use
These terms govern access to service-sequoiaway.click and engagements with Service Sequoia Way Ltd.
Acceptance
By using this website or commissioning work, you agree to these terms. If you do not agree, please do not use the site or request an engagement.
Services described
Content on this site describes professional advisory and analysis engagements related to application analytics and user retention cohort analysis. Descriptions are informational. A separate written confirmation sets the scope, fees, and timetable for any paid work.
Intellectual property
Website text, layout, and branding belong to Service Sequoia Way Ltd unless otherwise noted. Client data and extracts remain the client’s property. Written briefs produced under an engagement are licensed to the commissioning client for internal use; republication requires written permission.
No professional guarantee of outcomes
Retention patterns depend on product, market, and data quality. Our briefs interpret available evidence; they do not guarantee a particular commercial result.
Liability
To the fullest extent permitted by law of the United Kingdom, Service Sequoia Way Ltd is not liable for indirect or consequential loss arising from use of this website or reliance on publicly available content. For paid engagements, liability is limited to the fees paid for the specific engagement giving rise to the claim, except where liability cannot be limited by law.
Acceptable use
You may not misuse the site, attempt unauthorised access to systems, submit harmful content through forms, or scrape the site in a way that impairs service for others.
Governing law
These terms are governed by the laws of the United Kingdom. Courts in England and Wales have exclusive jurisdiction, without prejudice to mandatory consumer protections that may apply.
Contact
Questions about these terms: contact@service-sequoiaway.click or 0121422564.